Shipping Policy

At Googkk, our goal is to provide you with the best shipping options, no matter where you live. Every day, we make sure we always provide you with the highest level of responsiveness.

Processing time?

Order Verification, Quality Check and Packing. All orders will be delivered to the factory within 24 hours of placing the order. Shipments are typically in transit in 5-12 business days (Monday-Friday).Please note that our shipping department is open Monday through Friday, excluding holidays. Weekend orders are processed and shipped the following Monday and Tuesday .

What if the address changes?

If you need to modify the phone number or address reserved when placing an order, please contact our customer service as soon as possible. Once an order has been placed, we cannot amend the information.

How to cancel the order?

If you wish to cancel your order, please contact us as soon as possible. If our fulfillment center has not processed your order, we will attempt to stop the shipment. We cannot guarantee cancellations after an order has been placed.

How is the shipping cost calculated?

We offer free delivery on all orders over $50. For orders under $50, we charge a flat delivery fee of $5.99.

Do I need to pay custom duties or import fees for my order?

It should be noted that the prices displayed on all product detail pages on this site include tax, so what you see is the price you actually need to pay.

Does it support international shipping?

We currently do not ship internationally. Make sure the delivery address is in the US. All orders will be shipped to one address. If you wish to ship to multiple addresses, they must be paid for separately.

Shipping confirmation and order tracking?

Once your order is complete, you will receive a Shipping Confirmation email with tracking information. Items in your order may be shipped separately for faster processing and you may receive multiple tracking numbers. Please allow up to 2 business days after shipment to update your tracking number.

Do I have to sign or be present to receive the package?

No, you don't have to be physically present to receive most orders. Orders will be delivered in your mailbox or on your porch or patio or entrance or wherever is most convenient for the delivery crew.